Privacy Policy
Privacy Policy
Welcome to Xtreim, a software solution operated by Qubit Solutions. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our software services. By accessing or using Xtreim, you agree to this Privacy Policy, effective January 1, 2025.
1. Information We Collect
We collect various types of information to provide and improve our service to you.A. Personal Information
Personal data may include, but is not limited to:- Name
- Contact information (e.g., email address, phone number)
- Payment information
- Login credentials
B. Usage Data
We automatically collect information when you access and use Xtreim, including:- IP address
- Device type
- Browser type and version
- Pages visited, time and date of visit
- Interaction data (clicks, navigation paths)
C. Tracking and Cookies
We use cookies and similar tracking technologies to monitor activity on Xtreim and store certain information. You can choose to refuse all cookies through your browser settings, though this may affect your use of the software.2. How We Use Your Information
We use the information collected for various purposes:- To provide and maintain Xtreim: Ensuring efficient operations, including troubleshooting and technical support.
- To improve our services: Analyzing usage patterns to improve user experience and develop new features.
- To communicate with you: Sending administrative information, updates, and responses to inquiries.
- To manage payments: Processing payments and managing billing.
- To protect users and enforce policies: Monitoring for fraudulent or illegal activities and ensuring compliance with our terms.
3. How We Share Your Information
We do not sell or trade your personal data. However, we may share information in the following circumstances:A. With Third-Party Service Providers
We may employ third-party companies to assist in providing and improving Xtreim. These providers have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.B. Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owners, subject to the same terms.C. Legal Requirements
We may disclose your personal data if required by law or to protect the rights, property, or safety of Xtreim, our users, or the public.4. Data Security
We prioritize the security of your personal data and implement industry-standard security measures, including:- Encryption: All sensitive information is encrypted during transmission.
- Access Control: Access to personal data is restricted to authorized personnel only.
- Regular Audits: We periodically review and update our security practices.
5. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy. Once no longer needed, we will securely delete or anonymize your information.6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your data, including:- Access: Request access to the personal information we hold about you.
- Correction: Update or correct any inaccuracies in your data.
- Deletion: Request the deletion of your personal data.
- Opt-Out: Withdraw consent or opt-out of certain data practices, such as marketing communications.
7. International Data Transfers
If you access Xtreim from outside the United States, please note that your data may be transferred and stored in the U.S. By using Xtreim, you consent to this transfer, processing, and storage.8. Children’s Privacy
Xtreim does not knowingly collect or solicit personal information from children under the age of 13. If we become aware of having collected data from a child under 13, we will delete it promptly.9- Location Data
Xtreim may collect, access, and process location information from mobile devices used with the application. This may include precise location data obtained through GPS, as well as approximate location information derived from network or device settings.Purpose of Collection
Location data is collected and used solely for purposes related to the operation of the Xtreim platform, including:- Driver dispatching and trip assignment
- Real-time vehicle and driver tracking
- Route optimization and navigation services
- Reservation and trip management
- Providing trip status updates to authorized users
- Operational reporting and service improvement
Background Location Access
When enabled by the user and required for active transportation services, Xtreim may collect location information while the application is running in the foreground or background. Background location access is used to support continuous trip monitoring, dispatch operations, and real-time service functionality.Sharing of Location Information
Location information may be shared with:- Authorized company administrators using the Xtreim platform
- Customers receiving trip-related updates and tracking information
- Service providers that support mapping, navigation, cloud hosting, or other platform functionality